From Front Desk to TCO: Who Really Wins the Private Patient?
Michael Bentley has spent 26 years in UK dentistry as a practice management consultant, and his view is simple: the practices that do well are the ones that stopped running…
Podcast
Episodes
Bite-sized, honest advice for practice owners. Pick an episode and hit play on the detail page.
Listen on
Showing 2 of 2 episodes (filtered)
Stop Copying Corporate Dental Practices. Get Great at What They're Bad At.
Ask a patient why they picked their dentist, and you'll hear the usual answers. Google, the website, was a friend's recommendation. A few days ago, we ran a survey and left a…