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Bite-sized, honest advice for practice owners. Pick an episode and hit play on the detail page — no audio here on the list.
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Showing 9 of 9 episodes (filtered)
Ask a patient why they picked their dentist, and you'll hear the usual answers. Google, the website, was a friend's recommendation. A few days ago, we ran a survey and left a…
You'll happily put a drill in someone's mouth, but the thought of putting yourself in front of a phone camera makes you want to reschedule the whole day. If that's you, you're in…
Qualify, go straight into the NHS, see thirty patients a day, and slowly realize dental school taught you how to be a safe dentist, not a competent one. That's the rite of passage…
Your chair comes with a weighted blanket and headphones. So why do patients still dread the visit? Comfort menus get sold as the easy way to stand out. Our take: comfort menus are…
Your website ranks number one. So why is ChatGPT sending patients somewhere else? Six months ago, ranking number one for Invisalign in your city was the whole game. Today a…
The Year-Ten Slump Nobody Warns Practice Owners About You bought the practice, made it through the honeymoon, brought in the systems, and watched it grow. Then around year ten…
Imagine paying taxes your entire working life toward a national health service, and then being told there's no dentist near you accepting NHS patients. That's not an edge case in…
A patient fills out your form at 8 p.m. on a Tuesday. What happens next? The gap between the click and the chair is the one operational problem that kills more marketing ROI than…
Your doctor's schedule is full. So why doesn't the practice feel like it's growing? This is one of the most common and most frustrating places a practice can get stuck. Everything…