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Bite-sized, honest advice for practice owners. Pick an episode and hit play on the detail page — no audio here on the list.
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Ask a patient why they picked their dentist, and you'll hear the usual answers. Google, the website, was a friend's recommendation. A few days ago, we ran a survey and left a…
Qualify, go straight into the NHS, see thirty patients a day, and slowly realize dental school taught you how to be a safe dentist, not a competent one. That's the rite of passage…
The Year-Ten Slump Nobody Warns Practice Owners About You bought the practice, made it through the honeymoon, brought in the systems, and watched it grow. Then around year ten…
A patient fills out your form at 8 p.m. on a Tuesday. What happens next? The gap between the click and the chair is the one operational problem that kills more marketing ROI than…
Dr. Haffner works across two practices in Manchester. One NHS, one fully private. Given his experience, he’s got a clear-eyed view of what the pressure actually looks like on the…
We went into this thinking UK dentistry was a mirror of the US, just with different accents and a national health system in the mix. What we actually found was messier and more…
What the NHS Can Teach US Dentists (Even If You'd Never Work in It) The UK dental system is a mess. And honestly? It's a fascinating one. In this episode, we're pulling back the…
Is UK Dentistry a Preview of Where The US is Headed? The pressures facing independent practices in the U.S. aren't unique. The UK has been living with the same structural problems…